Quarterly Market Survey 1Q 2008

The aim of this regular survey is to give IT Training Providers a source of accurate intelligence on current market conditions, thus providing a benchmark for their own performance and planning. The survey is conducted amongst the Top 50 UK IT training providers and measures the year-on-year change in their business volumes. IT training is defined as training and training-related services and products provided to IT professionals and their employers, plus IT-related training delivered to end-users.

Confidentiality of individual responses is guaranteed by IT Skills Research. Published results will use only aggregates and averages from the respondent group, along with a selection of non-attributed comments and quotes.

The detailed findings will be available only to those organisations that have completed this questionnaire or are Gold members of IT Skills Research.

Your details please: (required)

Company name
Your name
Your position

LAST QUARTER (to 31 March 2008)

In your last completed quarter, how did your sales revenues change for each of the following areas, compared with the same quarter last year? Please tick the appropriate box in each case.

Instructor-led (classroom) training
Instructor-led (classroom) training	Up by >10%	Up by >5% but <=10%	Up by <=5%	No change	Down <=5%	Up by >5% but <=10%	Down >10%	(n/a)
ILT - end user (desktop or bespoke applics)
ILT - technical desktop (MCSE, A+ etc)
ILT - other technical
ILT - soft skills
ILT - public courses
ILT - one-customer courses
Overall ILT

E-learning
E-learning	Up by >10%	Up by >5% but <=10%	Up by <=5%	No change	Down <=5%	Up by >5% but <=10%	Down >10%	(n/a)
Self-paced e-learning (asynchronous)
Live e-learning (synchronous)
Overall e-learning

Training Support Services
Training Support Services	Up by >10%	Up by >5% but <=10%	Up by <=5%	No change	Down <=5%	Up by >5% but <=10%	Down >10%	(n/a)
Outsourcing/FM of customer training
TNA and pre-training consultancy
Evaluation and post-training consultancy
Overall training support services

Combined Business
Combined Business	Up by >10%	Up by >5% but <=10%	Up by <=5%	No change	Down <=5%	Up by >5% but <=10%	Down >10%
Overall training revenue
Pre-tax training profit

Certification
Certification	Up by >10%	Up by >5% but <=10%	Up by <=5%	No change	Down <=5%	Up by >5% but <=10%	Down >10%	(n/a)
IT Professional
End-user
Overall # tests administered

CURRENT QUARTER (to 30 June 2008)

For your current quarter, what changes in revenues do you currently anticipate compared with the same quarter last year?


	Up by >10%	Up by >5% but <=10%	Up by <=5%	No change	Down <=5%	Up by >5% but <=10%	Down >10%	(n/a)
Overall ILT
Overall e-learning
Overall training support services
Overall training revenue
Pre-tax training profit
Overall # tests administered

SUBJECT AREAS

Which five subject areas (e.g. UNIX, project management) saw the biggest upturn in your training volumes in the last quarter?

Which five areas saw the biggest downturn?

What were the two greatest challenges you faced in running your business in the last quarter?

VARIATIONS DURING THE QUARTER:

In relation to your business or the market in general, did you notice any differences between the months in the quarter?

OTHER COMMENTS AND OBSERVATIONS.

If you are a new contributor to our survey, we would appreciate knowing approximately how big your company is (so that we can weight the results). Please indicate below your current annualised revenues from instructor-led training, e-learning and training support services.

	0-£500k	£500k-£1m	£1m-£2m	£2m-£5m	>£5m
Instructor-led training
e-learning
Training support services

Finally, if you would like to see the published results, please let us have your e-mail address.

If you prefer, you may print out this form and either fax or mail it to us at IT Skills Research Pardo Fox Ltd 32 London Road Guildford GU1 2AB Fax: 01483 303604 Tel: 01483 454363 Thank you.