IT Skills Research Programme

 

News Archive 2007
APRIL 2007

BulletBCS TAKES OVER IT TRAINING MAGAZINE
IT TrainingIT Training magazine will now be published by the British Computer Society (BCS), which has taken over the publishing licence from Haymarket Media. It will appear quarterly, with the first BCS-produced IT Training out in May, and will be sent to the magazine’s 13,000 existing readers. The new in-house editor is former IT journalist Helen Boddy, who says the deal “acknowledges the importance of the role of IT training in the IT profession”. The BCS has recently launched an Information and Technology Training Specialist Group, and also plans to announce a new complementary IT Training e-newsletter for information technology trainers. Apr 2007

BulletINSTITUTE CLAMPS DOWN ON GOOGLE SEARCH ABUSE
The Institute of IT Training has warned its Accredited Training Providers to cease the malpractice of using Google Adwords in order to direct Internet searches from competitor sites to their own. The Institute has received complaints that some training providers are using competitors' names in their Google Adwords listings to divert searches to their sites from their competitors. IITT Chief Executive Colin Steed explained: "We have undertaken thorough investigations and it appears that this malpractice is going on. This is unethical practice and we have warned all of our accredited training providers that if they are practising this method of gaining business from their competitors, it must stop or we shall withdraw their accredited status immediately”. Apr 2007

BulletCISCO TO PAY $3.2 BILLION FOR WEBEX
WebexCisco is to acquire WebEx, a market leader in on-demand collaboration applications including the delivery of online training. Cisco says WebEx's technology and services portfolio "complement Cisco's leadership in the unified communications and collaboration market, while providing Cisco with a new and unique business model to expand its presence in the fast-growing SMB market". Cisco will pay an aggregate price of around $3.2 billion. WebEx was founded in 1995 and held its IPO in July 2000. The company has about 2,200 employees and 2.2 million registered users. Its revenues in 2006 were $380 million. Apr 2007

BulletREGISTRATION OPENS FOR ITQ CONFERENCE
Registration is now open for the 2007 National ITQ Conference to be held in Birmingham on 24 April. Organiser e-skills UK says the conference will provide an excellent opportunity for training providers and those agencies supporting and developing new approaches to ITQ delivery to share their expertise and experience. Representatives from awarding bodies and e-skills UK will be available for surgery support throughout the day and a sponsors' exhibition will provide delegates with practical advice on ITQ implementation. Apr 2007

BulletCOMPTIA CONVERGENCE+ ARRIVES
CompTIACompTIA’s new Convergence+ certification is now available. Convergence+ validates an IT professional's knowledge and skill in the area of communications technologies where data, voice, video, and broadcast multimedia technologies are combined in a single IP-based delivery system. The vendor-neutral certification recognises a technician's ability to design, implement and manage both data and voice networking; and covers areas such as telephony, network engineering, applications, hardware, architecture, management, and security. The exam is intended for individuals with 18-24 months of experience in data networking, voice-over-IP and other related convergence technologies. Student and instructor study guides for Convergence+ are available from CompTIA Press. Apr 2007

BulletQA-IQ EXPANDS TRAINER DEVELOPMENT ACADEMY
QA-IQ is expanding its trainer development programme with the launch of an intensive Academy for technical and business professionals who wish to join the training industry. The company says feedback from customers has confirmed the value of instructors who have real-world experience to back up their technical knowledge, and can provide learners with up-to-date examples of skills application in a business context – so it is expanding its trainer development programme to provide a structure for those who excel in their field to pass their skills on to others. QA-IQ already has an IITT-certified development programme, and is now adding a fast-track conversion course for those joining it from business or technical roles. Apr 2007

BulletGLOBAL KNOWLEDGE INTRODUCES NEW VMWARE COURSES
Global KnowledgeGlobal Knowledge will soon be running the new VMware Virtual Infrastructure 3: Deploying, Securing and Analysing course and the Virtual Infrastructure for Operators course from its training locations throughout the UK. Global Knowledge is working in association with Magirus, one of Europe's leading IT infrastructure and solutions providers, to provide these new authorised VMware courses to its customers. Apr 2007

BulletXPERTISE EXPANDS MICROSOFT DYNAMICS TRAINING
Xpertise is expanding its Microsoft Dynamics training portfolio via a partnership with Danish training company Microworld. Microsoft Dynamics is a suite of application software solutions from Microsoft. Training on these products is highly specialised and is offered by few companies. Xpertise has been providing training on Microsoft Dynamics CRM for some time and is now partnering with Microworld, an acknowledged leader in Microsoft Dynamics training, to add Microsoft Dynamics AX and Microsoft Dynamics NAV courses to its portfolio. The courses will be available as closed, company-specific training programmes, and also through a limited public schedule of courses. Apr 2007

BulletSKILLS FOR IT MANAGEMENT – CONFERENCE
The British Computer Society and the UK Academy for Information Systems are holding two one-day conferences to highlight the future skills and competences needed by IT leaders. Leading the IT Function: The New Professional Agenda will take place in Manchester on 10 April and in London on 17 May. The BCS says that as technology manager, the IT manager is primarily a supplier of IT and needs a mix of technical and management skills: in contrast, as business change agent, the IT manager requires persuasive business and interpersonal skills. Themes of the conference will be the future technology landscape and its impact; business/IT alignment; leading IT through people; and compliance. Apr 2007

Bullet25,000 RED HAT CERTIFICATIONS
Red HatRed Hat has reached an important milestone – it has awarded more than 25,000 Red Hat Certified Engineer (RHCE) certifications. It began conducting the performance-based testing programme in 1999. Red Hat claims to be the world's largest vendor of Linux training and certification by revenue, sales, courses available and locations served, and RHCE was named the Hottest Certification for 2006 by CertCities.com. Apr 2007

BulletPEOPLE ON THE MOVE
Rob Tillier has moved on from IITT to become Operations Director at Just IT Training. And Epic’s Managing Director Matt Gokhool is leaving to work for the Government of Mauritius; he was previously Chief Executive of the Outer Territories of Mauritius. Apr 2007

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BulletVMWARE TRAINING FROM QA-IQ
QA-IQ is now offering customers access to authorised courses from VMware, a global leader in software for industry-standard virtualised desktops and servers. Courses include 'Install and Configure' which also prepares IT professionals for VMware certification, 'Operations', focused on the skills required by those who use VMware to manage other server environments, and 'Deploy, Secure and Analyze' for systems integrators, deployment professionals and VMware consultants. Apr 2007

BulletNOVELL JOINS OPENCOURSEWARE CONSORTIUM
NovellNovell has joined the OpenCourseWare Consortium, a global initiative of higher education institutions designed to create open educational content using a shared model. Novell is among the first commercial enterprises to participate in the OpenCourseWare Consortium, joining the likes of MIT, Harvard Law School, and a number of other leading universities around the world. Novell will contribute an initial 10 training courses under the terms of its membership in the Consortium to its opencourseware library. Novell has also launched its first certification focused on the Linux desktop, the Novell Certified Linux Desktop Administrator 10 program, which will validate the skills of administrators managing Novell's SUSE Linux Enterprise desktop. Apr 2007

Bullet55% OF EMPLOYERS CAN'T FIND SKILLED WORKERS
A new report from the British Chambers of Commerce says British businesses face increasing difficulties in finding employees with the right skills. 55% of employers said that they find it more difficult to recruit skilled employees today than five years ago. The BCC says its findings strengthen the need for the Government to place business needs at the heart of plans to revise vocational training for young people and adults. It reports that 83% of small businesses claim to provide training for their staff and 77% make professional assessments of staff training needs and evaluate the effectiveness of the training they pay for. The report also says only a sixth of employers feel their Sector Skills Council effectively represents their needs. Apr 2007

BulletBLA BECOMES BILD
BLAThe British Learning Association has re-branded itself and become the British Institute for Learning and Development. The organisation says it will “address the needs and raise the status of all those involved in learning and development (both organisations and individuals)” and will “provide coherence to a sector that embraces corporate, work based and lifelong learning and vocational training”. It is organising a conference on Creating Successful Work Based Learning in London on 16 May. Apr 2007

BulletGROWING CONCERN ABOUT CANCELLATION POLICIES
Peter Mayes, founder and editor of TrainerBase, says some training companies are demanding changes in the contracts of freelance trainers to reduce cancellation times and rates. “In the balance between contract flexibility and the cash strapped training departments”, says Mayes, “the independent training provider is pulling the short straw”. He says he has come across clients insisting on a 3-day cancellation policy. "This I personally think is an outrageously short period and gives no consideration to the viability of an independent trainer's business model". Apr 2007

BulletEXPERIENCE MATTERS MOST FOR IT MANAGERS
A BCS working group has carried out a survey to determine the relative importance employers place on the qualifications, education and experience of their IT managers.
Almost 90% of organisations said it was the experience of their IT managers that was important to them, compared with 41% who said their IT qualifications were important. When recruiting IT managers, 69% of companies put a high importance on the IT knowledge of the applicant compared with 51% who rated management knowledge highly. Responding to the survey results, BCS chief executive David Clarke said: "It is vital for British organisations to better gauge IT management skills using exacting qualification benchmarks. Broad experience is no longer as relevant as it was. Qualification bodies like BCS are now offering highly exacting methods to measure and fit individuals to specific IT management roles, which is vital for a prospering business or organisation". Apr 2007

BulletINFOBASIS ANNOUNCES SUPPORT FOR PSG
InfobasisInfoBasis has announced support for the UK's Professional Skills for Government (PSG) initiative. The company has configured its skills management platform – InfoBasis Enterprise Skills Manager – to be capable of providing assessment against the many competency frameworks used in the programme. PSG is a core part of the Government's Delivery and Reform agenda. It aims to ensure that civil servants have the skills and expertise to do their job well. It is also used to guide staff development and career decisions. By September 2007, 95% of Senior Civil Servants are expected to have a development plan in place, and at least 75% are expected to demonstrate competence in all core areas. Apr 2007

BulletXPERTISE ROLLS OUT TRAINING TO 25 COUNTRIES
Xpertise has delivered an EMEA-wide Microsoft Visual Studio Team System training programme to over 300 people in twenty five countries. Xpertise says that having worked with Microsoft to develop a course and deliver other Visual Studio Team System training programmes in the UK, it seized the opportunity to expand its delivery reach into EMEA, and that its four-day technical workshop for developers and consultants achieved trainer satisfaction scores of 8 out of 9 on the Metrics That Matter learning analytics system. Apr 2007

BulletGTSLEARNING OFFERS NETWORKING PRIMER FOR VoIP
gtsgtslearning has launched an intensive online course that provides an introduction to VoIP and networking technology for telecoms professionals and experienced IT users. The new 'Networking Primer for VoIP' course is delivered via the Internet. Its target audience includes telecoms channel reseller support staff and engineers wishing to acquire networking and VoIP skills. The course will provide them with essential foundation knowledge required for more advanced exam preparation such as CompTIA's Convergence+ or vendor-specific convergence training. It is also aimed at experienced computer users and IT professionals wishing to gain a thorough understanding of LAN/WAN/VoIP technology. Apr 2007

BulletTHIRDFORCE FUELS E-LEARNING FOR BP
ThirdForce plc has won a contract to deliver food safety, literacy and numeracy training in an innovative e-learning solution for BP. The El-Box provides compliance training and workforce development direct to BP Retail's forecourt staff. This is a portable, touch-screen PC-tablet pre-loaded with dedicated e-learning training. ThirdForce will also provide its AIMS Perform enterprise-wide training management system allowing BP Retail UK to manage, schedule, administer and report on all training of its staff. BP Retail operates over 270 company owned sites across the UK with a further 1,200 dealer sites. It employs around 4000 people.

BulletKAPLAN RELEASES STT TRAINER 4.4
KaplanKaplan IT Learning, which provides certification preparation, assessment, learning services and software to help individuals and organisations train on technology and prepare for technology certifications, has launched the latest version of its simulation-based training and documentation authoring tool, STT Trainer. This tool trains end-users of enterprise systems such as SAP or Oracle, as well as custom applications. STT Trainer's newest features include .NET technology, a capture tool to "edit on the fly", faster web-based performance and easier database and repository maintenance. Apr 2007

BulletGIUNTI LABS PROVIDES LCMS TECHNOLOGY IN PROLIX
Giunti Labs, the e-learning and LCMS vendor, is taking part in PROLIX, a four-year research and development project co-funded by the European Commission. The project brings together 19 partners from nine countries and provides LMS, LCMS and business intelligence tools aimed at aligning learning with business processes, by bridging e-learning and business intelligence tools using shared standards and interfaces. The goal is a minimum 20% reduction in the 'time to competency' in the workforces of the organisations which are engaged in the project. Apr 2007

BulletTWO NEW POLICY PAPERS
The National Skills Forum has published two new research papers sponsored by City & Guilds: Adult Training: Focus and Funding in the Context of Changing UK Demographics, and Incentives to Train: Ensuring Employer Engagement. The research takes forward two of the key policy recommendations identified in the National Skills Forum’s first piece of research, published in October 2005. Each paper provides an overview of current policy initiatives, major policy debates, key interview findings and policy recommendations. Key recommendations include: clearer responsibility for adult training; better integrated skills policies; qualification reform for vocational education; review of adult apprenticeships and provision for older learners; mechanisms to facilitate SME engagement in training; statutory requirements for licences to practise in certain sectors; voluntary training levies; tax incentives for training; and an extension and expansion of leadership and management training to all levels. Apr 2007

BulletTHE LISBON COUNCIL: SKILLS FOR THE FUTURE
The EC’s Lisbon Council, together with Accenture, has published a report on its ‘Jobs of the Future’ study, which examined how to bring government, business and individuals together “to develop the skills and human capital Europe needs to excel in a fast-moving global economy”. It says Europe has an exceptional opportunity to capitalise on the transition to a knowledge economy and create significant employment opportunities for its citizens, but that this will depend on reforming the systems and processes through which skills development and education is undertaken.
Among key implications, it says individuals will now have to take on a higher level of personal responsibility for their own training and education than ever before. Their skills profile is likely to entail more interaction with information and technology, increased demand for skills that complement ICT, and a high premium attached to the ability to learn new skills. But it warns that there is already evidence to suggest that Europe is failing to keep up with the demand for skills driven by the knowledge economy. For example, it is estimated that the actual number of people needed to fill the advanced network technology skills gap in Europe was around 160,000 in 2005 and will rise to 500,000 in 2008. This represents skills gaps as a percentage of total demand of 8.1% in 2005 rising to 15.8% in 2008. Apr 2007

BulletBBC SUSPENDS EDUCATION WEBSITE
The BBC has suspended its £150m education website, BBC Jam, following complaints to the European Commission that it is damaging the interests of the commercial sector. The BBC Trust says it has requested BBC management to prepare fresh proposals for how the BBC should deliver its Charter obligation to promote formal education and learning. Once completed, the Trust will subject BBC management's proposals to a full Public Value Test, including a market impact assessment by Ofcom. The first elements of BBC Jam were launched in January 2006. Little more than 10% of the content of the whole service has been made available, while the remainder was due for roll-out up to September 2008, building up to a portfolio of 136 subject areas. The service has a total budget of £150m, with 50% of the total content budget – some £45m – intended to be commissioned from independent production companies in the private sector. Apr 2007

BulletMORE ACHIEVE LEVEL 2 QUALIFICATIONS
More young people across England gained level 2 qualifications in 2006 (five GCSEs grades A*-C or the vocational equivalent), according to new government figures. The increase means that the equivalent of over 40,000 more 19 year olds have achieved better prospects for good careers, compared to those who turned 19 in 2004. By achieving the key level 2 qualification, young people can look forward to a higher starting salary – of £1,700 more a year, compared to those without five good GCSEs or the vocational equivalent – and an 88% higher chance of skilled employment. An increasing proportion of 19 year olds (4.7% more since 2004) have also qualified to Level 3 (equivalent to 2 A-levels), also in line with Government targets. Apr 2007

BulletNATIONAL LEARNING AT WORK DAY
This year’s National Learning at Work Day will be on Thursday 24 May. Its co-ordinator, the Campaign for Learning, is encouraging organisations to use the day to focus on identifying, developing and reviewing employee skills to achieve both business benefits and individual career success. Thousands of organisations take part in the Day, now in its eighth year, to support the creation of a skilled, qualified and motivated workforce. To register for free planning materials including posters, graphics, online planning guides and a printed planner with key dates and learning ideas, visit www.learningatworkday.com. Apr 2007

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